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Business Analyst

Reference Number: 0030

Business Systems Analyst (BSA)

The BSA will utilize broad IT knowledge and their knowledge of the business to implement IT solutions which address business needs.

The BSA ensures the IT solution reflects the functionality necessary to address business goals and objects (e.g. reduction in costs, increased efficiencies). He/she traces business requirements through to test plans and cases, reducing time to fix issues and identify anomalies. The BSA ensures non-functional requirements meet service level agreements reducing impacts to business effectiveness. This business anlayst will typically work directly with the IT department.


  • Degree or college diploma/certificate in business or information technology or other undergraduate degree

  • Models systems and data to a logical level, user interface design, and prototyping, decision tables/trees, data flows.

  • Modeling notation (UML, Structured, BPMN)

  • Writing unambiguous, verified requirements to a testable level (functional and non-

    functional requirements)

  • Knowledge of software development lifecycle (SDLC)

  • Knowledge of technology system interfaces and data integration; networks, operating systems

  • Good communications skills (oral and written)

  • Good interpersonal and consultative skills

  • Facilitation

  • Analytical thinking and problem solving

  • Detail oriented and committed to a high level of accuracy

  • Organizational skills 

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